The City of Ontario has a "myOntario" Smart Phone application that allows residents with iPhones and Android phones to point, click and send photos of maintenance issues such as graffiti, potholes, roadside debris, shopping carts, storm drains, street sweeping, lane striping, traffic signs, sidewalk, curb, and gutter maintenance, tree trimming, park maintenance, weed abatement, and sprinkler problems.
iPhone and Android users may download the "myOntario" application for free from the iPhone App Store and Android Market by searching for the keyword "myOntario." Once installed, users will simply open the application and follow the prompts to take a picture of the issue and then tap "submit." Using built-in global positioning system technology, "myOntario" will attach a location to the picture and route the information about the problem to the appropriate City department for resolution.
City staff and Vendors will now be able to respond like a business, using better technology, encouraging efficiency and faster response times.